We are available 24/7 to assist you.

All inquiries will be responded to within a maximum of 48 hours.

Please email us at contact@thecatlovershop.com.

Enjoy a 90-day return policy on electronics and a 7-day satisfaction guarantee on all products.

Shop with confidence. Our store ensures a secure checkout with SSL encryption, accepting all major credit cards, PayPal, Google Pay, Apple Pay, and Shop Pay

1. How can I track my order?
As soon as your order is shipped, we'll send you a tracking number via email. You can track the status of your order anytime here.

2. How do I cancel my order?
If you need to cancel your order, please email us as soon as possible at contact@thecatlovershop.com. Cancellations are only possible before the order has been dispatched.

3. How do I return an item?
To start a return, please email us at contact@thecatlovershop.com within 7 days of receiving your product. Include your order number and the reason for the return in your email, and we will provide you with instructions on how to send the items back.

4. What payment methods do you accept?
We accept all major credit cards, PayPal, Google Pay, Apple Pay, and Shop Pay through our 100% secure checkout.

5. Are there any shipping fees?
We offer free shipping worldwide on all orders, with no minimum purchase required.

6. How do I get assistance if I have a problem with my product?
Our customer service team is available 24/7 to help you. Email us anytime at contact@thecatlovershop.com for assistance with any product-related issues.

7. Do you offer any warranties or guarantees?
Yes, we offer a 90-day warranty on all electronics and a satisfaction guarantee on all other products. If you're not happy with your purchase, email us, and we'll make it right.

8. Can I exchange an item?
If you wish to exchange an item for a different one, please return the original item for a refund and place a new order for the item you want.